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Frequently asked questions

Do you accept returns?

We want you to feel great and assured when using our products, understanding that skincare can be quite personal and sometimes tricky. So, please don’t hesitate to reach out to us if you think there’s an issue with your order. Simply use the contact form and we will help.

When can I expect my order to arrive?

After placing your order, please allow 4-7 business days (Monday – Friday) to receive your order. If you still haven’t received your order by then, please email us at: orders@globalfreewild.com and we will do our best to help.

Are your cruelty free?

Yes. Our goal is transparent – to ensure there is no animal cruelty involved at any point in our supply chain.

How long do your products last?

Products are formulated to last approx. 12 months. To maximize the shelf life, store out of direct sunlight, in a cool, dry place.

For All Skin Types

Diversity at Global Free Wild is in our foundations. So, we ensure all of our products are designed for all skin types and skin tones. With no harmful toxins, you can rest assured that our products will be soothing on your skin.

Sales Items

Please note that any sales items are not permitted for returns. For more information regarding returns, see our return policy page.

Affiliates

We are always looking to broaden our community. So, if you’re interested in becoming a GFW affiliate and earn from referrals, then email our team: hello@globalfreewild.com