Frequently asked questions

We want you to feel great and assured when using our products, understanding that skincare can be quite personal and sometimes tricky. So, please don’t hesitate to reach out to us if you think there’s an issue with your order. Simply use the contact form and we will help.

After placing your order, please allow 4-7 business days (Monday – Friday) to receive your order. If you still haven’t received your order by then, please email us at: [email protected] and we will do our best to help.

Yes. Our goal is transparent – to ensure there is no animal cruelty involved at any point in our supply chain.

Products are formulated to last approx. 12 months. To maximize the shelf life, store out of direct sunlight, in a cool, dry place.

We may offer discounts and other promotions from time to time, so be sure to sign up for emails to receive notifications. Our promotions are limited time only and cannot be applied to past orders. All marked-down merchandise is final sale and cannot be returned.

Unfortunately, our system only allows one discount per order, as stated in our terms and conditions. If you have another discount code that you would like to use, please feel free to use it towards a future purchase.

If your order falls below $49 after you have entered the discount code, free shipping no longer applies. Your order must be over $49 after discounts have been entered and applied. We are unable to apply another discount code to enable free shipping.

Yes! All products are made in the USA using the highest industry standards and follow the strictest of cleanliness guidelines and requirements by cGMP, ISO, FDA, CDC, & OSHA.