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frequently asked

Do you have some questions about our products? Or maybe need some help when ordering? Take a look at our FAQs below!

Return Policy

We want you to feel great and assured when using our products, understanding that skincare can be quite personal and sometimes tricky. So, please don't hesitate to reach out to us if you think there's an issue with your order. Simply use the contact form and we will help.

Product Delivery

After placing your order, please allow 4-7 business days (Monday - Friday) to receive your order. If you still haven't received your order by then, please email us at: orders@globalfreewild.com and we will do our best to help.

Of course! Just reach out to us as soon as possible. However, please note that orders are typically fulfilled within 24-48hrs. So, if you haven't contacted us within this time frame, it may already be shipped. 

Product Questions

Products are formulated to last approx. 12 months. To maximize the shelf life, store out of direct sunlight, in a cool, dry place.

The beauty of our products is that they're super rich and concentrated. This means each small drop is packed with all the necessary nutrients needed. The majority of our products will last over 60 days with daily application. 

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